We are proud that all our custom work is inspected twice prior to leaving our premises. However, in the unlikely event that an item is damaged upon arrival, we will gladly replace it at no cost to you. Please call us within 24 hours of delivery so we can replace or repair any damaged goods that you may have received.
Due to the nature of customized products, there is a no refund policy on custom orders.
All our products are shipped via FedEx or US Postal Service. International orders may be shipped via US Postal Service.
If you absolutely must have your order by a certain time, please call or email us and let us know after you place your order.
Schedule Guidelines & Cost
We produce & ship confirmed and paid orders according to the following schedule and cost. This schedule may vary during BOAT SHOW season - November through March.
$12.50: We will produce and ship your order within 10-15 BUSINESS days.
$45: International shipping outside continental United States
Any orders required sooner - please call so we can accommodate you.
- Clothing packages weighing more than 5 lbs, or more than 12 items, may be charged additional shipping charges.
- The above schedule may vary on custom graphic orders.
- Shipping time may vary upon your location.
- Above rates are for US (Domestic) shipping only.
- International rates will be higher according to your location.
- Shipping charges may be greater to cover overnite shipping charges that we incur.
You can safely enter your credit card number and personal information on our website.
This information is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology via our secure server.
We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers.
To note the validity of our secure website, you can click on the lock on the bottom of your browser, which indicates that your transactions are secure on our site.
In addition, under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. There are similar federal laws that relate to debit cards.
If you are nevertheless concerned about this, we invite you to call us to provide us with your credit card information. Thanks.
When placing more than 1 order, we are able to combine some orders to reduce duplicate shipping costs, as follows:
We can combine multiple sign orders together, or multiple apparel orders together, or multiple accessory orders together.
Unfortunately, we are NOT able to combine a sign order withan apparel order, etc. (don't ask why...).
Feel free to email or call with additional questions.